Customer Information Update

Change or confirm your personal details without visiting a branch.

Online Process through your Alpha 360 credentials

If your personal details have changed, you can update them online, without visiting a branch. It’s easy, fast and secure.
Complete the process in 1 of 2 ways:

Through Alpha 360 Web
Through Alpha 360 Mobile (for individual Customers)

Find out why you need to update your details.

What personal details you can update online

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Personal Identification

Permanent Residence Address

Tax Number

Employment Details

Transactional Details

How to update your personal details

If you have credentials for Alpha 360

Using your Alpha 360 credentials, log into Alpha 360 Web on your computer or Alpha 360 Mobile on your mobile phone.
Alternatively, by completing and signing the "Update Declaration" form and returning it to the Bank through one of the following methods:

By email : BU.Reviews@alphabank.com.cy
By mail to the correspondence address:
«1 Stylianou Lena Square, Nicosia, P.O. Box 21661, 1596, Nicosia, Cyprus»
By fax : +357 22880586
At your local Service Branch

For your service branch click here