What is Alpha SecureCode?
An additional way of identifying yourself for the approval of your transactions, which enhances security through the Alpha Web Banking and Alpha Mobile Banking services as well as your online transactions using an Alpha Bank card, in the standards of the European Directive on Electronic Transaction Security Requirements (PSD2 / Strong Customer Authentication - SCA).
Transactions that require Alpha SecureCode are completed via
Push Notifications from the Alpha Mobile Banking application.
What information will the Push Notifications contain?
For your online transactions with an Alpha Bank card, Push Notifications will contain the details of the business, the amount and the date of the transaction and part of the number of the card used.
For your transactions through Alpha Express Banking, Push Notifications will contain the details of the transaction such as the debit / credit account, the amount and the date of transaction.
Which transactions require Alpha SecureCode?
Alpha SecureCode is compulsory to complete the following electronic transactions:
- online transactions with an Alpha Bank card
- transfers of funds to third parties (Individuals or companies) to an Alpha Bank account
- remittances to another domestic or foreign bank
- standing orders for the transfer of fixed amounts to Alpha Bank third party accounts
- card debt and consumer loan payments, issued by Alpha Bank or other domestic banks
- payments to organizations
Security in your transactions also depends on you
The Alpha Mobile Banking application that you have installed on your mobile phone to approve your transactions through Push Notifications, requires the entry of your PIN or your biometric features (Fingerprint or FaceID).
The completion of your transactions is now done through the Alpha SecureCode service and is done through
Push Notifications from the Alpha Mobile Banking application.
Alpha Bank constantly takes care of the maximum possible security of your transactions. However, the security of your transactions also requires your own contribution.
How do I enable the Alpha SecureCode service?
| Alpha Express Banking Subscribers |
If you are not a Subscriber |
If you are already an Alpha Express Banking subscriber, all you need to do is download the updated version of the Alpha Mobile Banking application and accept Push Notifications to complete your online transactions in the easiest and fastest way.
If you have not logged in to Alpha Express Banking in the last 12 months, please make sure you still have access to Alpha Express Banking. Otherwise, please visit the Store / Unit that serves you in order to obtain new passwords.
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Please visit your Service Store to register as an Alpha Express Banking subscriber.
Then you need to download the Alpha Mobile Banking application on your mobile phone and accept the Push Notifications to complete your online transactions in the easiest and fastest way.
Please note that in case you do not register as a subscriber in Alpha Express Banking or the Alpha Mobile Banking application is not used then you will NOT be able to approve transactions made online using an Alpha Bank card or through Alpha Web Banking. |