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E-BANKING
OPEN ACCOUNT ONLINE
Alpha Bank
History
Alpha Bank Cyprus evolution and innovations.
Distinctions
Alpha Bank Cyrpus' dinstictions.
Corporate Governance
Alpha Bank adopted and implemented, as early as 1994, the principles of corporate governance, aiming at transparency in communication with the Bank’s Shareholders and at keeping investors promptly and continuously informed. 
The Group
The Management of Alpha Bank Group to Cyprus
The Chairman of the Board of Directors, Vasileios Rapanos, and the CEO of Alpha Bank Group, Vassilios Psaltis, carried out an important visit to Cyprus.
Corporate Responsibility
Environment
Social Contribution
Fast pay, greater security and instant notfications with Alpha Bank card services.
Education
We reinforce the Bank’s Corporate Responsibility programme with initiatives and programmes that support education.
Sports
Our People
Corporate Governance
Administrative Structure
The Board of Directors, the Managements and the Office Divisions.
Corporate Governance Arrangements
Economic - Markets Research
Career Opportunities
Investor Relations
Press Office
Responsible Marketing & Communication
Search
Find out what you are looking for.
Contact
Let us know your
issue in writing
CONTACT FORM
Support center & FAQs SUPPORT CENTER
8000-3333 & +35722-888333
Daily Monday to Friday 07:45 - 17:00

History

Alpha Bank Cyprus evolution and innovations.
  • Alpha Bank
  • History
About the Bank
 
Alpha Bank Cyprus Ltd belongs to Alpha Bank Group, one of the leading groups of the financial sector in Greece. The Bank has been operating in Cyprus since 1998 and offers a wide range of financial products and services through an up-to-date branch network, specialized Units and customer service points in all Cyprus cities.

Alpha Bank Cyprus Ltd, with the support and know-how Alpha Bank Group, provides high-quality products and services in the sectors of retail banking, small and large business and international activities.

With housing and consumer loans, specially designed to meet present needs, term deposits, credit and debit cards that provide card holders with discounts, bonus award miles  and cash returns, as well as personalized solutions, such as Alpha Bank Gold Personal Banking that offers clients the option  to cooperate with their own Personal Advisor, Alpha Bank Cyprus is the first banking choice for Cypriot consumers and their families.

At the same time, with the constant upgrade of e-banking services and the development of new applications, such as the innovative app Alpha Mobile Banking, Alpha Bank Cyprus Ltd offers even more options to its clients, with total safety and protection of their data.

Alpha Bank operates not only as reliable but also as a sensitized and active citizen. It demonstrates substantial interest and actively contributes to Cyprus economy and society, with initiatives that produce added value for its clients, its workforce and the broader community.
 
For more information on Alpha Bank Group, please click here.
 
Our Mission
Our mission is to offer products and services that respond to the current needs of our clients, performing our role as a Bank that supports the development of Cypriot Economy through the contribution of our staff members and a Bank that is constantly evolving, while remaining consistent with its values.
  • Our Values
  • Ethics
    We operate with decency, responsibility and respect.
  • Stability
    We employ Alpha Bank Group’s experience and design the future with confidence, demonstrating prestige and security.
  • Quality in service and communication
    By offering up-to-date products and services, we provide our clients with quality support and take constantly care so that our communication contributes to developing and strengthening relationships based on trust.
  • Creativity
    We create, we evolve, and we advance.
  • Development and Growth
    We support our people and offer them opportunities to further develop and grow.
  • Team Spirit
    We cultivate team spirit in workplace and encourage volunteering for charity purposes.
  • Social Responsibility
    By putting the person at the center, we support society, environment and culture.
Branch Network
See all Alpha Bank Stores
Find the nearest Store

Useful Tools

  • Safety tips
  • Accumulated Savings Amount Calculator
  • Privacy Notice for Protection of Personal Data
  • Exchange Rates
  • Deposit Guarantee Scheme
  • Monthly Loan Installments Calculator
  • Savings Duration Calculator
  • Monthly Savings Calculator

Regulatory framework

  • Investor Compensation Fund
  • Privacy Notice for Protection of Personal Data
  • General Terms and Conditions
  • MiFiD Directive
  • Single Payment Transactions Terms
  • Deposit Guarantee Scheme
  • Common Reporting Standard - CRS
  • DAC6
  • Foreign Account Tax Compliance Act - FATCA
  • SEPA / Regulation (EU) No.260/ 2012
  • Instant Credit Transfers
  • Compliance Division
  • Patriot Act Certification
  • Wolfsberg AML questionnaire
  • KYC Statement
  • Whistleblowing Policy and Procedures
  • Crossborder fees / Regulation (EU) 2019/518
  • Terms of Use of Social Media
  • LIBOR Transition to Alternative Risk-Free Rates
  • Customer Information Update

For your information

  • BREXIT FAQ
  • Rights when making payments in Europe
  • Information Material
  • Online Transaction Safety
  • How to protect your cards
  • Statement of Fees
  • Financial Indicators
  • Useful Pages

Useful links

  • The Financial Ombudsman of the Republic of Cyprus
  • Central Bank of Cyprus
  • European Central Bank
  • Association of Cyprus Banks
  • Consumer Protection Service – Ministry of Energy, Commerce and Industry
  • Directive on Arrears Management of 2015
  • Guide on the Code of Conduct on the Handling of Borrowers in Financial Difficulties

For your service

  • Correspondent Banks
  • Base Rates
  • Lending Rates
  • Exchange Rates
  • Fee Information Documents
  • Charges Catalogue
  • Alpha Bank Gold Personal Banking Service Charges
  • Bank Holidays
  • Alpha Bank IBAN BIC / SWIFT Calculator
  • Service Hours

Call Center

8000-3333 & +35722888333 Call us for anything you need

Map

Find the nearest branch

Contact

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Complaint Form

I want to submit a complaint

In social media

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