• INDIVIDUALS
  • BUSINESS
  • INTERNATIONAL
  • GOLD PERSONAL BANKING
  • MYALPHA
  • ACQUISITION AGREEMENT
  • THE BANK
  • ALPHA BANK GROUP
GR
  • FAQs
  • Press
    Releases
E-BANKING
OPEN ACCOUNT ONLINE
FAQs
Press Releases
Search
Find out what you are looking for.
Contact
Let us know your
issue in writing
CONTACT FORM
Support center & FAQs SUPPORT CENTER
8000-3333 & +35722-888333
Daily Monday to Friday 07:45 - 17:00

Acquisition Agreement

Alpha Bank Cyprus Ltd has signed a Business Transfer Agreement (BTA) with Astrobank for the transfer of the latter’s banking operations. The legal completion of the transfer is expected to take place within the coming months.

Alpha Bank Cyprus Ltd is a wholly owned subsidiary of Alpha Bank S.A. and the acquisition is in full alignment with Alpha Bank Group’s strategic objective to strengthen its presence and financial position in the Cypriot market. This development will result in the creation of the third largest Bank in Cyprus - a stronger and more agile institution that will offer you an enhanced range of products and services along with an improved customer experience.

For more information, please refer to the Frequently Asked Questions (FAQs), speak with a Relationship Officer or contact our Call Center at 8000-3333 (free local calls) and +357 22888333 if calling from abroad.

Regulatory framework

  • Investor Compensation Fund
  • Privacy Notice for Protection of Personal Data
  • General Terms and Conditions
  • MiFiD Directive
  • Single Payment Transactions Terms
  • Deposit Guarantee Scheme
  • Common Reporting Standard - CRS
  • DAC6
  • Foreign Account Tax Compliance Act - FATCA
  • SEPA / Regulation (EU) No.260/ 2012
  • Instant Credit Transfers
  • Compliance Division
  • Patriot Act Certification
  • Wolfsberg AML questionnaire
  • KYC Statement
  • Whistleblowing Policy and Procedures
  • Crossborder fees / Regulation (EU) 2019/518
  • Terms of Use of Social Media
  • LIBOR Transition to Alternative Risk-Free Rates
  • Customer Information Update

For your information

  • BREXIT FAQ
  • General Terms and Conditions
  • Rights when making payments in Europe
  • Information Material
  • Accessibility
  • Online Transaction Safety
  • How to protect your cards
  • Statement of Fees
  • Financial Indicators
  • Useful Pages

Useful links

  • The Financial Ombudsman of the Republic of Cyprus
  • Central Bank of Cyprus
  • European Central Bank
  • Association of Cyprus Banks
  • Consumer Protection Service – Ministry of Energy, Commerce and Industry
  • Directive on Arrears Management of 2015
  • Guide on the Code of Conduct on the Handling of Borrowers in Financial Difficulties

For your service

  • Correspondent Banks
  • Base Rates
  • Lending Rates
  • Exchange Rates
  • Fee Information Documents
  • Charges Catalogue
  • Alpha Bank Gold Personal Banking Service Charges
  • Bank Holidays
  • Alpha Bank IBAN BIC / SWIFT Calculator
  • Service Hours

Call Center

8000-3333 & +35722888333 Call us for anything you need

Map

Find the nearest branch

Contact

Get in touch with us

Complaint Form

I want to submit a complaint

In social media

Join us in the social networks
  • INDIVIDUALS
  • BUSINESS
  • INTERNATIONAL
  • ALPHA BANK GOLD
  • THE BANK
Alpha Bank Logo
  • Sitemap
  • Cookie Policy Cookie Policy
  • Personal Data Protection Personal Data Protection
  • Terms of Use Terms of Use
  • Copyright 2025© ALPHA BANK
 

For the proper operation of our website www.alphabank.com.cy, we are required to use cookies. Subject to your consent, we will use additional cookies to improve the browsing experience, of our website, to obtain performance and functionality analytics and provide advertising tailored to your needs. If you agree to the use of all additional cookies, select “ACCEPT”. If you do not wish the additional cookies to be installed, select “DECLINE” or be informed about our Cookie Policy as well as the different types of cookies, and declare or change your preferences (except for technically essential cookies, which cannot be deactivated), by clicking on “Cookie Settings”.

DECLINE ACCEPT
COOKIE SETTINGS
Continue