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Alpha Alerts

Register for to Alpha Alerts in order to be notified with an SMS message each time a transaction is performed with your card.

Alpha Alerts service is provided by Alpha Bank FREE of charge, upon registration, and offers the ability to receive notifications on the transactions that you make with Alpha Bank cards. The new service provides you with the ability to be immediately notified for every card transaction that you make, through text messages (sms) at the actual time the transaction is made, any time of the day. By using this service you are able to acquire even more security and a complete update on the transactions that you make.

Alpha Bank uses the dedicated toll-free number 1 833 9764941 to send SMS notifications and Alpha Alerts to Customers in the USA and Canada, for transactions made with Alpha Bank cards.

Upon activation of the Alpha Alerts service, you will receive notifications through text messages at the mobile phone you have indicated:

  • For transactions made using your card for purchases from any merchant, as well as for cash advance and cash withdrawal transactions from ATMs in Cyprus and abroad.
  • In real time, after the approval of the transaction. If you wish you can choose to mute service notifications, for a particular period of time during which you will not be receiving any text messages (13:30-17:00 and/or 22:00-08:00). Text messages that are generated during that period of time will be sent after the mute period.
 

Monitor and manage your cards quickly and easily through our Alternative Channels:

By using the Alternative Channels, either through Alpha 360 Web or through our ATM Network you can view the balance and transactions of your cards, and perform payments and cash withdrawals, quickly and easily at real time. You can also send us instructions regarding your cards, activate and change your PIN code, as well as register your cards at Alpha Alerts and Alpha SecureWeb services. You can register at Alpha 360 Web to fully monitor and control your cards.

The message you will receive on your mobile phone will inform you about:

  • The card with which you made the transaction
  • The last 4 digits of the card
  • The amount and currency of the transaction
  • The date and time the transaction was made
  • The name of the merchant where the transaction was made
  • The country the transaction was made

Activate the Alpha Alerts notification service, via :

  • Alpha 360 Web
  • Alpha 360 Mobile
  • The Alpha Bank Branch Network


Additional cards are subscribed to the service by the primary cardholder and may receive updates on a different mobile phone number than the primary cardholder’s phone number.

Click here for Alpha Alerts service terms of use

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