Alpha Bank Cyprus Ltd (the “Bank”) communicates with consumers through television, radio, print, electronic and/or other means of advertising, aiming to present the range of products and services it provides.
The Bank will continue to make every effort to promote transparent communication, in line with the provisions of the relevant legislation and instructions.
In light of the above and acting with a view to ensuring the continuous improvement of the services it provides, the Bank will take all necessary action to timely address any queries, concerns or complaints relating to the content of its advertisements.
Complaints concerning the Bank’s advertisements will be directly examined by the Bank’s Legal Services Division, in consultation with its External Legal Advisors, and all appropriate measures will be taken, as required.
If you have any questions/ complaints, complete the Contact Form.