Debt Modification and Loan Arrangement Programs and Products

• Extension of the loan repayment period
• Provision of a grace period
• Payment of reduced loan installment
• Rescheduling of the loan repayment plan
• Loan Consolidation

• Payment Adjustment Plan
• Housing Loans Arrangement Plan
• Alpha Facilitation
• Alpha Arrangement
• Alpha Support for Small Businesses and Retail Professionals
• Alpha Arrangement for Small Businesses and Retail Professionals

• To learn about the Rights and Obligations of Borrowers Regarding Restructuring Options, please click here.
• List of Supporting Documents for Submitting a Restructuring/Refinancing Application

Alpha Bank Cyprus Ltd has established the Appeals Committee which is responsible for all customer appeals regarding restructuring/ rescheduling.

The ways by which Alpha Bank customers may submit their appeals are outlined below:

• Electronically via E-mail, click here


• Through:
  The Alpha Bank Branch Network
  The Corporate Banking Division
  The local Arrears Centers


• In writing to the following address:
  Alpha Bank Cyprus Ltd
  Appeals Committee for restructuring/rescheduling
  Alpha Bank Building
  3, Lemesou Avenue
  2112 Aglantzia
  Nicosia, Cyprus

Borrowers who wish to submit an appeal must do that in writing by filling out the Submission of Appeal on Restructuring Form.

The form should be completed in full, signed by the borrower, and sent with all supporting documents.

For the Submission of Appeal on Restructuring Form, press here.

The form is also available in all bank branches.

Upon receipt of any objection, the Bank is responsible for notification of receipt within twenty one (21) days and reply within two (2) months from its receipt.

In case you have any question, please contact us.