How easy is it to open an account online?
The process is straightforward and quick. All you have to do is complete the fields in the online application and attach all required supporting documents:
1. Identity Card or Passport
2. Proof of Permanent Residence Address in your name, not older than 6 months
3. Proof of Income, not older than 3 months.
Just click the “Online Application” button at the bottom of the page and you are ready to go!
Do I have to visit an Alpha Bank Branch?
You don’t have to visit a Bank Branch to apply for opening an account. A meeting with a Bank Officer is, however, necessary at the last stage of the process for signing purposes. For your own convenience, you can choose any Branch of our Network or any other place after consulting with us.
Can I choose the date and time of my meeting with a Relationship Officer?
You can choose the place, date, time and meeting point for signing the documents during your telephone conversation with the Relationship Officer, upon consultation and subject to availability.
Is it safe to open an account in this way?
Alpha Bank complies with all international security protocols to make sure all its services are entirely secure for its Customers at all times.
Why would I choose to open an account online?
The process allows you to open an account from the comfort of your own space, at your own time, easily and quickly, without the need to visit a Bank Branch to submit your application. Ή file for your application?
Who should I contact if I have a problem with the process?
Alpha Bank’s Customer Service Department is available at 8000-3334 (free local calls) and at +357 22 888710 (international calls), Monday to Thursday, from 07:30 till 15:00, and on Friday from 07:30 till 14:30, to support you at any stage of the process if necessary. You may also contact the Bank via email at
digitalbranch@alphabank.com.cy
There is no restriction to the amount you can deposit into your account, as long as this is sufficiently supported by your financial profile.
I am temporarily located in Cyprus, but my permanent residence is in another EU country. Can I open an account?
The process is addressed to European citizens, residents in Cyprus, aged over 18. Proof of Permanent Residence in Cyprus issued to your name is a prerequisite.
How long will it take to open my account?
The estimated time required to open your account is 1-2 business days.
Is there a charge for opening the account?
There is no charge whatsoever for opening the account. The operation of the account is subject to the Bank’s Charges Catalogue, which is posted on its Website.
What do I need in order to apply for a Credit Card?
The process is straightforward and quick. All you have to do is complete the fields in the online application and attach all required supporting documents:
1. Identity Card or Passport
2. Proof of Permanent Residence Address in your name, not older than 6 months
3. Proof of Income for the last 3 months.
Just click on “Online Application” at the bottom of this page and you are ready to go!
Please note, however, that a visit is necessary in order to sign and file your request. For your own convenience, you can choose any Branch of our Network or any other place after consulting with us. All applications are assessed in accordance with the Bank’s Policies and Procedures as applicable at the time. The Bank reserves the right to reject any application at its discretion.
I am studying at an educational institution in Cyprus and I am also a resident, but I am not working. Can I open an account with Alpha Easy 2 Open;
Yes, you can! Instead of Proof of Income, in the relevant field of the online form please attach a certificate of study, signed by the Educational Institution you are attending.
How can I contact the Bank for my future needs?
Alpha Bank’s Customer Service Department is available at 8000-3334 (free local calls) and at +357 22 888710 (international calls), Monday to Thursday, from 07:30 till 15:00, and on Friday from 07:30 till 14:30.
