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Alpha 360 Mobile 
 

Get instant access to your account and perform easily and quickly transactions any moment, wherever you are, through your mobile phone or your tablet. 

Quick access

Increased safety

Easy transactions

Online Registration

Full control over your transaction through your mobile


Alpha 360 Mobile allows you to:
  • Manage your cards in real time, thus ensuring the security of your transactions.
  • Change your secret password and recover your user ID
  • Carry out transactions and monitor your account at any time, through a modern and functional online interface, whether using your phone or tablet, with complete security thanks to the different connection options in the application
  • Sign up for Alpha 360 Web without visiting your service Branch. Learn more

 

Download the app

Download Alpha 360 Mobile on your mobile from:

  • Google Play for Android devices
  • App Store for iPhone

Install the app on your mobile and choose “Login”. Enter your credentials (username and password) to log in.

If you are an Alpha Bank customer and you have not yet registered for Alpha 360, you can select
"New User? Register now" to instantly receive your credentials and access your accounts.

Follow the steps

  1. Log in to Alpha 360 Mobile
  2. Create a 4-digit PIN for quick access and select "Next"
  3. Re-enter the 4-digit PIN for confirmation and select "Next"
  4. Enter the 6-digit verification code you received.
  5. Enable Touch ID or Face ID if desired.
  6. You will be redirected to the "Login" screen.

For security reasons, you will not be able to receive immediately Push Notifications or scan QR codes on your new device for approving transactions via Alpha 360 or online purchases with your Alpha Bank card. You will be able to activate the strong customer authentication service "Alpha SecureCode" and proceed with transaction approvals after 24 hours.

Through the Alpha 360 Mobile application you have the opportunity to have full control over your cards, in real-time, easily, quickly and safely.   

See more here.

Change Secret Password

Users are able to change passwords and retrieve user ID via mobile phone, easily and quickly.

From the Login Screen select "Recover Login Details" and follow the steps below :

Step 1
Fill in your personal details:

  • Fill in your passport or ID number and press “Continue
  • Fill in your date of birth and press “Continue
  • ·Press “Continue”.

Step 2
Confirm your mobile phone
Fill in your phone number.

  • A 6-digit code will be sent to you via SMS. If you don’t receive it you may request a resend
  • Enter the 6-digit code.

Step 3
Confirm your email:

  • A 6-digit code will be sent to your email. If you don’t receive it you may request a resend
  • Enter the 6-digit code.

Step 4
Recover the User ID and/or change the Secret Password

  • Your Alpha 360 Web and Alpha 360 Mobile user IDs will be displayed. You may choose to be directed to the Login Screen to login using one of them
  • If you have forgotten your secret password, you may choose to change it for a specific user ID
  • By choosing to change the Secret Password, you will be asked to enter the new password based on the criteria listed, and then confirm the password by re-entering it.

Easy money transfer between your accounts or to third party accounts, as well as to third parties in Cyprus or abroad with SEPA or SWIFT payment orders.

Pay off your utility bills and loan and/or card installments in no time, enter standing payment orders or approve payroll and other mass payments.

Choose among 3 ways to quickly access the application: a) use of your fingerprint (Touch ID), b) Face ID, or c) your personal code (PIN) without the need to enter your User ID. 

Download the app



 

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