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Alpha Bank
History
Alpha Bank Cyprus evolution and innovations.
Distinctions
Alpha Bank Cyrpus' dinstictions.
Corporate Governance
Alpha Bank adopted and implemented, as early as 1994, the principles of corporate governance, aiming at transparency in communication with the Bank’s Shareholders and at keeping investors promptly and continuously informed. 
The Group
Social Responsibility
Environment
Social Contribution
Fast pay, greater security and instant notfications with Alpha Bank card services.
Education
We reinforce the Bank’s Corporate Responsibility programme with initiatives and programmes that support education.
Sports
Corporate Governance
Administrative Structure
The Board of Directors, the Managements and the Office Divisions.
Corporate Governance Arrangements
Economic - Markets Research
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Responsible Marketing & Communication
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CONTACT FORM
Support center & FAQs SUPPORT CENTER
22 88 88 88
Daily Monday to Thursday 07:30 - 15:00 Friday 07:30 - 14:30

Management

  • Corporate Governance
  • Administrative Structure
  • Administration

Managing Director
• Miltiades Michaelas

Senior General Manager - COO
• Nicholas Mavrogenis

  • Miltiades Michaelas
  • Nicholas Mavrogenis
Managing Director, Alpha Bank Cyprus Ltd 

He graduated from Aston University (BSc Management and Computer Science) and also holds an MBA in Financial Studies from Nottingham University. He is a Chartered Director as awarded by the Institute of Directors (UK), and was also an Associate of the Chartered Institute of Bankers. He has served in a number of executive positions and boards of directors with banks in different countries. He started his career in 1992 at Laiki Bank, where he held several roles for 7 years leading to the position of that of the Manager of the Nicosia Corporate and Institutional Banking. He then moved to Petrolina Group (1999 to 2001) where he held the position of the Group Financial Manager for 2 years. In 2001, he moved to Laiki Bank (Australia) Ltd, (since renamed to Bank of Sydney), as General Manager, a post he held for 5 years. From 2006 until 2013 he worked at Laiki Bank (Cyprus) as the General Manager of International and Financial Services. For 2013 to 2016 he served as the Director of International Operations and Real Estate Management Unit (REMU) (since 2015) at Bank of Cyprus. In 2016 he returned to Bank of Sydney and held the position of the CEO until 2023. In June 2023, he was appointed Managing Director of Alpha Bank Cyprus Ltd and an Executive Member of the Bank’s Board of Directors.
Senior General Manager , Alpha Bank Cyprus Ltd

He holds a BEng in Electrical and Electronics Engineering and an MSc in Engineering and Physical Science in Medicine from Imperial College of Science and Technology, University of London. He continued with a postgraduate MBA also from Imperial College London. He started his career with Alpha Bank Cyprus Ltd in 1994, where he was later appointed, as Manager of Alpha Finance Cyprus Ltd (the Bank’s Investment Banking Company) with the responsibility to set up and operate the company. Following that, he held the positions, among others, of Manager of the Cards Division, which had the responsibility of assessing all retail credit applications and Head of Organization Division.  In February 2013, he was promoted as the Bank’s General Manager of Operations and in April of the same year, he was appointed as Executive Member of the Board of Directors of Alpha Bank Cyprus Ltd. Since August 2013 he serves as the Senior General Manager and he is responsible, among others, for the Bank’s Digital Transformation, and he is also the Deputy Chairman of the Executive Committee of the Bank.

Useful Tools

  • Safety tips
  • Accumulated Savings Amount Calculator
  • Privacy Notice for Protection of Personal Data
  • Exchange Rates
  • Deposit Guarantee Scheme
  • Monthly Loan Installments Calculator
  • Savings Duration Calculator
  • Monthly Savings Calculator

Regulatory framework

  • Investor Compensation Fund
  • Privacy Notice for Protection of Personal Data
  • General Terms and Conditions
  • MiFiD Directive
  • Single Payment Transactions Terms
  • Deposit Guarantee Scheme
  • Common Reporting Standard - CRS
  • DAC6
  • Foreign Account Tax Compliance Act - FATCA
  • SEPA / Regulation (EU) No.260/ 2012
  • Compliance Division
  • Patriot Act Certification
  • Wolfsberg AML questionnaire
  • KYC Statement
  • Whistleblowing Policy and Procedures
  • Crossborder fees / Regulation (EU) 2019/518
  • Terms of Use of Social Media
  • LIBOR Transition to Alternative Risk-Free Rates

For your information

  • BREXIT FAQ
  • Rights when making payments in Europe
  • Information Material
  • Online Transaction Safety
  • How to protect your cards
  • Statement of Fees
  • Financial Indicators
  • Useful Pages

Useful links

  • The Financial Ombudsman of the Republic of Cyprus
  • Central Bank of Cyprus
  • European Central Bank
  • Association of Cyprus Banks
  • Consumer Protection Service – Ministry of Energy, Commerce and Industry
  • Directive on Arrears Management of 2015
  • Guide on the Code of Conduct on the Handling of Borrowers in Financial Difficulties

For your service

  • Correspondent Banks
  • Base Rates
  • Lending Rates
  • Exchange Rates
  • Fee Information Documents
  • Charges Catalogue
  • Alpha Bank Gold Personal Banking Service Charges
  • Bank Holidays
  • Alpha Bank IBAN BIC / SWIFT Calculator
  • Service Hours

Phone Service

22 88 88 88 Monday to Thursday 07:30 - 15:00 Friday 07:30 - 14:30

Map

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