Alpha Bank
Search
DREMIKOL LTD (Reg. No. HE 440406) is a limited liability company, duly registered under the Laws of the Republic of Cyprus with Registration No. HE 440406. The Company operates in the credit‑acquisition market without being a licensed credit‑acquiring company within the meaning of the relevant legislation.The management of the credit facilities owned by the Company has been assigned to Alpha Bank Cyprus Ltd, which is a licensed credit institution in the Republic of Cyprus and acts as the Credit Facilities Manager.

If you wish to speak with someone regarding your credit facilities, please contact the Servicer using the contact details provided below.   

TEL.: +357 22885730

E-MAIL: ArrearsUnit@alphabank.com.cy

In accordance with the Code of Conduct of the Central Bank of Cyprus, DREMIKOL LTD has established an Appeals Committee to assess appeals submitted by borrowers facing financial difficulties.

If you are eligible to submit an appeal:

1. Complete the Appeals Form

Your appeal will be assessed only if all required information is provided.

You will be informed of the outcome within 21 days from the date of receipt    

You have the right to submit a complaint regarding any product or service related to your credit facilities.

To submit a complaint:

1. Complete the Complaints Form

Your complaint will be assessed only if all required information has been submitted.    

Information on auctions related to DREMIKOL LTD facilities can be found on the official website:

Auctions - Online Auction service | eauction-cy.com

For requests regarding:  

  • Account balances
  • Issuance of statements   
Please contact Alpha Bank Cyprus Ltd (Servicer) through the official communication channels.    
© 2026 Alpha Bank. All rights reserved.