• Free Travel and Medical Insurance
• Premium travel and medical insurance for the cardholder and his family every time the cardholder uses the Miles & More Credit Card to pay for air or sea tickets.
• Comprehensive Purchase Protection Program
• Free Purchase Protection Insurance in Cyprus and abroad against theft, loss or damage of products purchased with the Miles & More Credit Card.
• Priority Pass Airport Lounge Access
• A privilege that gives the cardholder access to more than 1.500 executive airport lounges worldwide (Priority Pass Lounges). The first annual visit is offered FOR FREE by the Bank.
• Subsequent visits cost €30 per visit per person and are charged to the cardholder’s card account.
• Mastercard Flight Delay Pass
• Free access for the cardholder and 2 travelling companions to more than 1.200 airport lounges worldwide, in the event of a flight delay. The privilege is activated after the 1st hour of delay.
• Mastercard Airport Security Fast Track
• Access to the Fast Track service, which provides priority security control at more than 70 airports. The first two uses of the privilege (per year) will be provided free of charge.

Altius Cashback

3% Cashback on the payment of general branch premiums with Altius Insurance for payments made with Miles & More Credit Cards.

• Αll applications for card issuance are subject to Bank’s approval pursuant to its lending policy being in force from time to time.
• The Bank reserves the right to modify or withdraw the product at any time, at its absolute discretion.
• The granting of the credit card Miles & More might be subject to the provision of collaterals in favor of the Bank. Indicatively, an assignment of life insurance may be required and/or any other collateral that might be deemed necessary, when assessing your application.
• The consumer has the right of withdrawal.
• An annual subscription fee applies. For the Bank Charges Table click  here.
• The product is subject to further terms and conditions. For more information call us at 800 11 800 (24 hours) or visit one of our branches.

An annual subscription fee applies. For the Bank Charges Table click  here.

How can I apply for the Miles & More card?

You can apply for a Miles & More card by visiting any of AlphaBank’s branches.

How can I earn miles on the Miles and More programme?

There are three ways to earn miles:

• As a Miles & More card holder, you will earn 1 mile for every €1 spent on all your purchases.
• As a member of the Miles & More programme, you will earn miles every time you travel with Lufthansa Group and Miles & More airline partners.
• Moreover, as a Miles & More member, you will earn even more miles when using any other Miles & More partners’ products and services including shops, hotels, car rental companies etc.

How can I redeem my miles?

Miles can be redeemed in three ways:

• On award flights or upgrades with Lufthansa Group and Miles & More airline partners.
• On Miles & More partners’ services worldwide, including hotels, car rental companies etc.
• On merchandise awards offered by Lufthansa Worldshop (www.worldshop.eu) and other partners.

How can I get additional information?

• Call Centre 8000-3333 (free local calls) and +357 22 888 333 if you are outside Cyprus
• For more information on the Miles & More programme, you may contact the Miles & More Service Team (+357 22 000835) or visit the Miles & More website (www.miles-and-more.com).

What should I do if my card is lost/ stolen?

In order to report loss/theft of your card, please contact:

• Call Centre 8000-3333 (free local calls) and +357 22 888 333 if you are outside Cyprus OR
• Visit any of AlphaBank’s branches.

I forgot my PIN

In case you forget your PIN, you may request a pin re-issue. For more information, please contact us:

• Call Centre 8000-3333 (free local calls) and +357 22 888 333 if you are outside Cyprus OR
• Visit any of AlphaBank’s branches.

How do I set up card notification via SMS/ or push notification?

You can set up card notifications by:

• Call Centre 8000-3333 (free local calls) and +357 22 888 333 if you are outside Cyprus OR
• Visit any of AlphaBank’s branches.

I have spotted a suspicious transaction. What should I do?

In case you have spotted a suspicious transaction please contact immediately:

• Call Centre 8000-3333 (free local calls) and +357 22 888 333 if you are outside Cyprus OR
• Visit any of AlphaBank’s branches.