Cards
As part of the integration of ex‑AstroBank with Alpha Bank, you will receive a new Alpha Bank card to replace your current card. No action is required until the migration is completed.
Your new card will be delivered before the migration.
No. Your new card can be used after the migration and once activated.
After the migration your existing card will be deactivated.
You will be able to activate it after the migration.
Contact the Call Center or visit any Alpha Bank branch.
You will be informed by letter about the Alpha Bank product to which your card will be migrated. The letter will include all information regarding applicable fees, annual card subscription charges, and any other costs associated with your new product. The relevant information will also be available on the Alpha Bank website.
No. As your new card will have a new card number, recurring payments and subscriptions linked to your existing card will not be transferred automatically.
Once your new card has been activated, you will need to update your card details with the relevant merchants or service providers (e.g. telecom providers, subscription services or streaming platforms) to ensure future payments continue without interruption.