Welcome the upgraded PIN by SMS service!
At Alpha Bank, we are constantly evolving our products and services, to make your transactions even easier.
This is why we have created PIN by SMS, a feature that sends your Card’s PIN via text message to your mobile phone, within the same day or the day after ordering the Card at the latest.
This new service is offered free of charge.
How to receive your Card PIN via SMS to your mobile phone, easily and safely:
- Through Alpha 360 Web from the section Cards/ Card management/ PIN Re-issue
- By calling the Customer Service Centre at 22877477 or a Bank Branch
How to manage your PIN:
- Memorise your PIN and then delete the SMS
In case you forget your Card PIN, you can submit a request to have it sent to you:
- Through Alpha 360 Web
- Through Alpha 360 Mobile
- By calling the Customer Service Centre at 22877477
- At any Bank Branch
Ιf you wish to update the mobile number on which you receive SMS notifications, you may do so by visiting any Branch within the Bank’s Network. You may then request for your PIN to be sent to the new mobile number.