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E-BANKING
OPEN ACCOUNT ONLINE
Deposits
Deposit Accounts
Meet your banking needs and give flexibility to your everyday transactions.
Term Deposits
The deposit accounts that meet every need and offer competitive deposit rates and privileges at the same time.
Foreign Currency Accounts
Foreign Currency Accounts are mainly addressed to depositors with higher income, non-Cypriot residents, as well as repatriates and international businesses. 
Create now your own Alpha Online Term Deposit
Cards
Credit Cards
Benefit from Alpha Bank reward programs and enjoy your privileges right from your first transaction.
Debit Cards
Make your daily life easier with Alpha Bank debit cards. 
Card Reward Programs
Enter a world of unique benefits and services offers by the Alpha Bank cards' Reward Programs.
Card Services
Fast pay, greater security and instant notifications with Alpha Bank card services.
Useful Card Information
Get informed on anything new regarding Alpha Bank cards. 
Digital Wallet
Learn more about this easy and secure way to make your transactions.
Card Travel Insurance
Insurance Coverage with Alpha Bank Cards
News & Offers
Stay updated about any new releases regarding Alpha Bank cards
Loans
Alpha Housing Loans
Alpha Bank offers solutions for real estate buying.
Consumer Loans
We support every new step you take and meet every personal need you have. 
Adjustment Programs
Viable solutions with debt modification and loan arrangments according to your financial state and nees. 
Special Schemes
Alpha Payroll
Open your payroll account with Alpha Bank and enjoy unique beneftis and discounts.
Alpha Start Up
Start your student or professional life by opening the right account for your needs. 
Alpha Minor - Save
Provide for your child's future with a deposit account specially designed for minors. 
Investments
Mutual Funds
Mutual Funds through the Alpha Bank Gold Personal Banking Service
Insurance
Health
Protect yours and your beloved ones' health and ensure the best possible care in case of unexpected events. 
Future & Investment
Provide now for the future by selecting the right insurance plan. 
Life and Protection
Protection insurance plans you can combine with other insurance or savings plans.
Property & Personal Items
Insure your house or your business by choosing plans that inspire trust and security.
Alpha e-Banking
Alpha e-Statements
Stay up to date with the monthly activity of your Alpha Bank banking products with Alpha e-statements, at no extra charge, creating your own electronic archive.
Customer Information Update
Change or confirm your personal details without visiting a branch.
Alpha 360 Web
Log in now and enjoy a unique user experience, with more features and functions.
Alpha 360 Mobile
Get instant access to your account and perform easily and quickly transactions any moment, wherever you are, through your mobile phone or your tablet. 
Alpha 360 ATM
Perform basic transaction around the clock on Alpha Bank enhanced Automatic Teller Machines (ATM), quickly and securely. 
 
Alpha 360 API
Discover open banking, experiment with software applications and develop applications and services addressed to Alpha Bank clients.
Alpha SecureCode
Alpha SecureCode service protects you from non-authorized transactions by offering an extra level of security for your online purchases.
Digital Wallet
Learn more about this easy and secure way to make your transactions.
Online Products

Obtain your banking products on-line, quickly and securely

Online registration
Register now Online with Alpha 360 Web from your mobile phone! Download the app and connect easily and quickly!
Search
Find out what you are looking for.
Contact
Let us know your
issue in writing
CONTACT FORM
Support center & FAQs SUPPORT CENTER
8000-3333 & +35722-888333
Daily Monday to Friday 07:45 - 17:00

Alpha 360 Web

Log in now and enjoy a unique user experience, with more features and functions.
  • 4 levels of protection
  • All kind of transactions
  • 24/7 access
  • New Features
  • Online registration
  • Alpha e-Banking
  • Alpha 360 Web

Alpha 360 Web

With the Alpha 360 Web, you can now manage your account more easily and quickly, with access to even more features. It provides you with an upgraded user experience, new functions, even more security and new customisation options.
  • ​Easy to use overview page
  • More options in the initial menu
  • Better classification
  • New practical tools
Register Online from your mobile phone!

All on one screen!

With the  Alpha 360 Web you can do everything easily, quickly and more securely.

Select the following features for better and more prompt information:

  • Categorise loans and investments
  • Add notifications for payments, transfers, account movements and pending transactions
  • Add a multiple options menu to the account charts
  • Add categories with “payments” and “transfers” for quick and easy access
  • More account management options, including the possibility to hide financial information and full overview of each account.
Get to know our digital products!

Customisation options

Thanks to the customisation options now available, you can shape the Alpha 360 Web as you wish, based on your own needs and preferences.

You can choose to display your account or card in different colours, name your accounts and classify your products as you wish.

With the new customisation options, the Alpha 360 Web is tailored to your own needs!

Open now a Deposit Account Online!

New features! New functions!

In addition to the upgraded appearance, customisation and ease of use, the Alpha 360 Web provides a series of new features and functions!
  • Possibility of online registration for existing Customers
  • History added to all categories
  • IBAN confirmation and automatic field completion
  • Simplification of the mass transfers process via a file and multiple transfers feature

It also offers additional security settings, such as the option to change keywords for telephone identification.
  Alpha Bank cards now available on Apple Pay!

More info:

For more information and technical support, contact us on 8000-3333 (free local calls) and +357 22 888333 (international calls) or email us at callcenter@alphabank.com.cy.
 
  • Secure transactions
  • Levels of user access
  • Benefits
  • Online registration
Transactions and personal data with 6 different security measures:

Secrecy and inalterability of data
Secured through the SSL 128 bit encryption communication protocol.

User authentication 
Alpha 360 Web “recognizes” you as a user and allows you to access the system with your User ID and PIN. In case you enter a wrong PIN five times in a row, the subscription is automatically “locked” for security reasons. 

Choose complex secret codes and store them safely to ensure they are not intercepted. Don’t forget that keeping your personal security codes is your own responsibility. In case you establish or suspect that they have been intercepted, you must notify the Bank immediately.

Alpha Bank will never ask for your codes, by any means whatsoever (via the phone or e-mail). They are personal and you must not disclose them to anyone.

Strong customer authentication
Alpha 360 Web provides strong authentication measures of customer service through the Alpha Secure Code which enables the approval of your electronic transactions via Push Notifications!
 
Push Notifications is the newest and easiest way for approval of your electronic transactions that require the use of Alpha Secure Code for their completion. By activating the Push Notifications through the Alpha 360 Mobile application (ALPHA BANK CY), you will be able to complete through Web and Mobile Banking all the transactions that require the use of the Alpha SecureCode, by accepting the relevant notification (Push Notification) that you will receive on devices on which you have Alpha 360 Mobile installed and logged in while activating the Alpha SecureCode service.
 
If you are trading through Alpha 360 Web when your devices on which Alpha 360 Mobile was installed and Push Notifications were enabled are not connected to the internet, you can get your Alpha SecureCode by scanning a special QR code displayed on the Alpha 360 Web screen and is scanned through the Alpha 360 Mobile application by the device of your choice.

Automatic Sign-off
For greater security, you will be automatically disconnected in case you have been inactive for twenty minutes since the time you have signed in to use the service.

Transfer limits
Alpha 360 Web applies transfer limits to prevent accidental or deliberate transfers of substantial funds from your accounts to third parties or in other currencies.

Controlled access 
The Bank uses security systems that control and record all access to its systems and interrupt any related unauthorised activity.
 

Alpha 360 Web allows users to have different levels of access for each account connected to the service, if required. This ensures proper and safe use in areas such as the workplace, where a gradual conduct of transactions is necessary, while providing absolute security in your online transactions. A key advantage of this service is that it offers full control and the option for one or more users to carry out transactions in one account, irrespective of where they are or their working hours.

The service provides users with the following levels of access:

  • Limited Access: Right to view account balances and movement
  • Controlled Access: Right to view account balances and movement as well as enter transactions that require the approval of a user with Authorisation Access
  • Authorisation Access: Right to view account balances and movement and approve transactions entered by users with Controlled Access
  • Full Access: Right to view account balances and movement and execute transactions directly.
With Alpha 360 Web you can:
  • View your balances and the movement of your accounts and cards
  • View details of Direct Debits and Standing Orders
  • Transfer funds between your own accounts and third-party accounts with Alpha Bank
  • Transfer funds to beneficiaries of other banks in Cyprus
  • Give instructions for Standing Orders between your accounts and to other clients of the Bank
  • Send SEPA or SWIFT payment orders to third parties in Cyprus and abroad
  • Upload payroll and other mass payments files or enter multiple transfers for real time execution
  • Have fast and easy access to the directory of Cypriot and foreign banks thanks to an integrated search engine
  • Have access to the e-vouchers of your transactions and cheques, with the option to print or save them
  • Have access to electronic copies of your statements of account (e-statements), with the option to print or save them
  • Monitor your cheques, once they are cleared, with the option to print or save electronic copies
  • Create, process and remove lists of beneficiaries for easy transfers to third parties
  • Pay utility bills as well as your loan and card installments
  • Pay your insurance premiums with Altius Insurance
  • Pay your taxes
  • Place orders for chequebooks
  • Apply for the re-issue of official statements of account
  • View foreign currency exchange rates
  • Give instructions for manual execution from your branch within normal working hours (financial instructions, issue of banker’s drafts, new standing orders, statements of account, cheque cancellation orders, amendment of payment orders, renewal of time deposit accounts, transfers from a notice account, re-issue of cards due to wear and tear, re-issue of cards due to wrong name, card activations, re-issue of PIN)
  • Manage mobile devices (smartphones and tablets) that can access your accounts
  • Communicate easily with the Bank using secure web-based mails.
Register now with Alpha Web Banking from your mobile phone, without visiting your service Branch! Learn more
How can I make SEPA & SWIFT transfers using Alpha 360 Web?
How can I make Mass Transfers through Alpha 360 Web?
How can I view account transaction in Alpha Bank 360 Web?

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Useful Tools

  • Safety tips
  • Accumulated Savings Amount Calculator
  • Privacy Notice for Protection of Personal Data
  • Exchange Rates
  • Deposit Guarantee Scheme
  • Monthly Loan Installments Calculator
  • Savings Duration Calculator
  • Monthly Savings Calculator
  • Declaration of Exemption of Defense Contribution

Regulatory framework

  • Investor Compensation Fund
  • Privacy Notice for Protection of Personal Data
  • General Terms and Conditions
  • MiFiD Directive
  • Single Payment Transactions Terms
  • Deposit Guarantee Scheme
  • Common Reporting Standard - CRS
  • DAC6
  • Foreign Account Tax Compliance Act - FATCA
  • SEPA / Regulation (EU) No.260/ 2012
  • Compliance Division
  • Patriot Act Certification
  • Wolfsberg AML questionnaire
  • KYC Statement
  • Whistleblowing Policy and Procedures
  • Crossborder fees / Regulation (EU) 2019/518
  • Terms of Use of Social Media
  • LIBOR Transition to Alternative Risk-Free Rates
  • Customer Information Update

For your information

  • BREXIT FAQ
  • Rights when making payments in Europe
  • Information Material
  • Online Transaction Safety
  • How to protect your cards
  • Statement of Fees
  • Financial Indicators
  • Useful Pages

Useful links

  • The Financial Ombudsman of the Republic of Cyprus
  • Central Bank of Cyprus
  • European Central Bank
  • Association of Cyprus Banks
  • Consumer Protection Service – Ministry of Energy, Commerce and Industry
  • Directive on Arrears Management of 2015
  • Guide on the Code of Conduct on the Handling of Borrowers in Financial Difficulties

For your service

  • Correspondent Banks
  • Base Rates
  • Lending Rates
  • Exchange Rates
  • Fee Information Documents
  • Charges Catalogue
  • Alpha Bank Gold Personal Banking Service Charges
  • Bank Holidays
  • Alpha Bank IBAN BIC / SWIFT Calculator
  • Service Hours

Call Center

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Contact

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