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Support center & FAQs SUPPORT CENTER
8000-3333 & +35722-888333
Daily Monday to Friday 07:45 - 17:00

Business Credit Card

  • Cards
  • Credit Cards
  • Business Credit Card
As of 01/11/2025 no new Business Credit Mastercard cards are issued.  The information below concerns existing holders of the specific cards.

Features
  • Eco-friendly biodegradable card for eco transactions.
  • Upgraded digital technology for greater convenience, security and speed on online transactions and purchases.
  • Worldwide acceptance.
  • Issuance of separate business credit cards to multiple cardholders, connected to a single account.
  • Separate credit limit and detailed monthly statement for each cardholder.
  • Summarized monthly statement for the company account.
  • 24hour monitoring of card transactions in order to identify fraudulent or suspicious transactions.
  • Direct access and easy monitoring through web/mobile banking.
  • 24hour support through the Call Center of ex-AstroBank, 800 11 800 or 357 22 575555 (from abroad).

Insurance Coverage
  • Free Travel Insurance. Click here for more information.
  • Free Purchase Protection Insurance. Click here for more information.

Terms and Conditions
  • The Bank reserves the right to withdraw or amend the present product at any time at its discretion
  • The issuance of the Business card is subject to the credit policy of the Bank at the time
  • The granting of credit facilities is subject to the provision of satisfactory collaterals in favour of the Bank
  • The consumer has the right of withdrawal
  • The product is subject to further terms and conditions. For more information visit one of our branches or call our call centre, 800 11 800 (24 hours) or +357 22575555 (from abroad)

Charges
An annual subscription fee applies. Click here for more information.
 
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Regulatory framework

  • Investor Compensation Fund
  • Privacy Notice for Protection of Personal Data
  • General Terms and Conditions
  • MiFiD Directive
  • Single Payment Transactions Terms
  • Deposit Guarantee Scheme
  • Common Reporting Standard - CRS
  • DAC6
  • Foreign Account Tax Compliance Act - FATCA
  • SEPA / Regulation (EU) No.260/ 2012
  • Instant Credit Transfers
  • Compliance Division
  • Patriot Act Certification
  • Wolfsberg AML questionnaire
  • KYC Statement
  • Whistleblowing Policy and Procedures
  • Crossborder fees / Regulation (EU) 2019/518
  • Terms of Use of Social Media
  • LIBOR Transition to Alternative Risk-Free Rates
  • Customer Information Update

For your information

  • BREXIT FAQ
  • General Terms and Conditions
  • Rights when making payments in Europe
  • Information Material
  • Accessibility
  • Online Transaction Safety
  • How to protect your cards
  • Statement of Fees
  • Financial Indicators
  • Useful Pages

Useful links

  • The Financial Ombudsman of the Republic of Cyprus
  • Central Bank of Cyprus
  • European Central Bank
  • Association of Cyprus Banks
  • Consumer Protection Service – Ministry of Energy, Commerce and Industry
  • Directive on Arrears Management of 2015
  • Guide on the Code of Conduct on the Handling of Borrowers in Financial Difficulties

For your service

  • Correspondent Banks
  • Base Rates
  • Lending Rates
  • Exchange Rates
  • Fee Information Documents
  • Charges Catalogue
  • Alpha Bank Gold Personal Banking Service Charges
  • Bank Holidays
  • Alpha Bank IBAN BIC / SWIFT Calculator
  • Service Hours

Call Center

8000-3333 & +35722888333 Call us for anything you need

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