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Platinum

  • Cards
  • Debit Cards
  • Platinum
As of 01/11/2025, the product Platinum Debit Mastercard is not offered to new customers.

Features
  • Eco-friendly biodegradable card for eco transactions.
  • Upgraded digital technology for greater convenience, security and speed on online transactions and purchases.
  • Worldwide acceptance.
  • Increased flexibility in your daily transactions by having your card linked with up to 4 current and up to 4 savings accounts.
  • 24hour monitoring of card transactions in order to identify fraudulent or suspicious transactions.
  • Free sms alert and/or email for every transaction.
  • Quick assistance in case of a lost or stolen card abroad, with immediate card replacement or cash disbursement.
  • Concierge Services – offering useful information and assistance when travelling (Learn more).
  • Direct access and easy monitoring through web/mobile banking.
  • 24hour support through the Call Center of ex-AstroBank, 800 11 800 or +357 22 575555 (from abroad).
  • Insurance Coverage
  • Charges
  • FAST TRACK
  • Free Travel Insurance- Click here for more information
  • Free Purchase Protection Insurance- Click here for more information
An annual subscription fee applies -For the Bank Charges Table click here
2 Free uses per year of Fast Track per MasterCard card.

As a Mastercard cardholder, you can enjoy the Security Fast Track service at selected airports worldwide through the Mastercard Travel Experiences website or app powered by DragonPass. This service provides you with exclusive access to a dedicated lane, allowing you to reach the security checkpoint faster.
To book a Fast Track pass in the Mastercard Travel Experiences application or website, simply follow the below steps:
  • Sign up by registering your card number details
  • Select airport
  • Select the number of travellers, and your preferred time slot
  • Receive your eTicket via email or in the app
  • Show at the Airport Fast Track lane to gain access
READ MORE

Regulatory framework

  • Investor Compensation Fund
  • Privacy Notice for Protection of Personal Data
  • General Terms and Conditions
  • MiFiD Directive
  • Single Payment Transactions Terms
  • Deposit Guarantee Scheme
  • Common Reporting Standard - CRS
  • DAC6
  • Foreign Account Tax Compliance Act - FATCA
  • SEPA / Regulation (EU) No.260/ 2012
  • Instant Credit Transfers
  • Compliance Division
  • Patriot Act Certification
  • Wolfsberg AML questionnaire
  • KYC Statement
  • Whistleblowing Policy and Procedures
  • Crossborder fees / Regulation (EU) 2019/518
  • Terms of Use of Social Media
  • LIBOR Transition to Alternative Risk-Free Rates
  • Customer Information Update

For your information

  • BREXIT FAQ
  • General Terms and Conditions
  • Rights when making payments in Europe
  • Information Material
  • Accessibility
  • Online Transaction Safety
  • How to protect your cards
  • Statement of Fees
  • Financial Indicators
  • Useful Pages

Useful links

  • The Financial Ombudsman of the Republic of Cyprus
  • Central Bank of Cyprus
  • European Central Bank
  • Association of Cyprus Banks
  • Consumer Protection Service – Ministry of Energy, Commerce and Industry
  • Directive on Arrears Management of 2015
  • Guide on the Code of Conduct on the Handling of Borrowers in Financial Difficulties

For your service

  • Correspondent Banks
  • Base Rates
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  • Fee Information Documents
  • Charges Catalogue
  • Alpha Bank Gold Personal Banking Service Charges
  • Bank Holidays
  • Alpha Bank IBAN BIC / SWIFT Calculator
  • Service Hours

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