Other Questions Can I lock Apple Pay? Apple Pay remains locked while your device is locked. To unlock Apple Pay, you will need your device's passcode, Touch ID or Face ID. Apple Watch locks once removed from your wrist and remains locked until your phone device is unlocked in one of the ways listed above. The physical card that I registered in Apple Pay has been lost/stolen. What should I do? To report loss or theft, please contact the Alpha Bank Cyprus Card Support Centre at +357 22 877477. Your physical card will be replaced and then, once you receive and activate it, you will need to register your new card again in the Apple Wallet app. What should I do if my iPad/iPhone is lost/stolen? If your iPad or iPhone is lost, follow the instructions of the Find My iPhone service at the link. Alternatively, contact Customer Service at +357 22 877477. We would like to remind you that in order to use Apple Pay, the device must be unlocked by its authorised user. What should I do if my Apple Watch is lost/stolen? If your Apple Watch is lost, follow the instructions of the Find My iPhone service at the link Alternatively, contact Customer Service at +357 22 877477. What happens if I replace or update (reinstall) my device? If you replace or update your device, you will need to add your card(s) to Apple Pay (Wallet app) again by following the Add process. Be sure to remove your card(s) from Apple Pay before replacing your device.